Titan Cleaning — Sales Ambassador Referral Terms & Policies

Read carefully. By ticking “I have read and agree to the Terms & Policies” on the application form, you and Titan Cleaning Co. enter a binding contractor arrangement under the terms below.

1 Scope of Engagement

• Role: Independent Sales Ambassador—your sole function is to refer prospects to Titan Cleaning Co.

• No Authority: You must not quote prices, accept orders, negotiate, schedule jobs or bind Titan Cleaning in any way.

  • As the Ambassador, you are an independent contractor with *no authority to quote, accept orders, or bind Titan Cleaning Co. Any contrary representation is void.

• Service Area: Hervey Bay + 60 km radius (unless otherwise agreed in writing).

2 Commission Plan

First-Job Commission

• Rate: 15 % of net revenue (invoice total minus discounts or refunds).

• When Paid: Once Titan Cleaning has received full payment from the customer.

1. Follow-Up Jobs (Same Customer)

   • Rate: 5 % of net revenue.

   • Eligibility Window: Jobs completed within 3 months of the first paid job for that customer.

   • Exclusion: No commission is payable for any work performed after that 3-month window or for referrals generated by that customer.

2. Future Rate Changes

   • Titan Cleaning may adjust the above commission rates by giving the Ambassador [10 days] written notice.

   • Updated rates apply only to referrals made after the notice period has expired.

(“Net revenue” means the amount Titan Cleaning actually receives from the customer after any discounts, charge-backs, or refunds.)

3 Payment Terms

• Monthly payout on the first business day of each month, provided Titan has been paid.

• You email an invoice by the 5th of each month (GST‐compliant if registered).

• Claw-back: Commission is reversed if a job is refunded or cancelled.

4 Your Responsibilities

• The Ambassador shall carry out all referral and promotional activities safely, respectfully, and with professional integrity, ensuring that their conduct consistently reflects Titan Cleaning’s values and safeguards the reputation of the brand.

• Obtain clear consent to share prospect details with Titan.

• Submit a monthly referral report (name, contact, date referred).

• Professional conduct: no misleading claims, pressure tactics or spam.

5 Prohibitions & Brand Protection

• No modification of Titan logos or materials without written approval.

• No paid ads, discount promises, or bundle offers in Titan’s name.

• All social media posts referencing Titan must be pre-approved.

• The [Ambassador/Agent] is an independent contractor with no authority to quote, accept orders, or bind Titan Cleaning Co. Any contrary representation is void.

6 Confidentiality, Non-Compete & Non-Solicit

• Confidentiality: Protect Titan’s client lists, pricing, SOPs for 1 year post-termination.

• Non-Compete: For 1 year after termination, you will not promote or work for a competing exterior-cleaning provider within Hervey Bay.

• Non-Solicit: During that same year you will not approach Titan’s clients, leads, or staff for competing business.

7 Contractor Status, Insurance & Indemnity

• You are an independent contractor—responsible for your own tax, super, and expenses.

• Maintain $10 million Public Liability Insurance (certificate supplied on request).

• Indemnity: You indemnify Titan against loss or claims arising from your breach of these Terms (e.g., misrepresentations, spam, unlawful conduct).

8 Termination & Policy Changes

• Either party may terminate with 1 days’ email notice. Commissions already earned remain payable; none accrue after the notice period.

• Titan Cleaning may amend these Terms at any time by publishing the updated version on its designated policy listing or by any other reasonable means. The Ambassador is responsible for reviewing the current Terms periodically. Continued referral activity after an amendment constitutes the Ambassador’s acceptance of the updated Terms, whether or not separate notice has been provided

9 Dispute Resolution & Governing Law

• Good-faith negotiation → mediation in Hervey Bay → Queensland courts if unresolved.

• Governing Law: Queensland, Australia.

10 Entire Agreement

These Terms supersede all prior discussions. Variations must be in writing, signed (or tick-box accepted) by both parties.